More than 80 percent of leaders don’t listen, according to recent research by The Ken Blanchard Companies®. And 82 percent don’t praise, redirect, or give appropriate feedback. Despite the fact that more than 60 percent of people in the workplace have smartphones (source: Pew), and are presumably more connected than ever before, most of the human connections between people in the workplace seem to be alarmingly deficient.
In fact, the statistics indicate a dismal malaise in the workplace. People crave meaningful connection at work, with their bosses and their peers, but few are satisfied with the quantity or quality of the connection at work. Blanchard’s research illustrates that the typical workplace seems to be dysfunctionally connected. Download (http://www.kenblanchard.com/KBCPublic/media/PDF/TheDysfun…) an infographic to learn more about The Dysfunctionally Connected Workplace.
· Twenty-eight percent (28%) of people say they rarely or never discuss future goals and tasks with their boss; seventy percent (70%) wish they did. Blanchard thinks this is because people lack the skills and language to carry out these conversations effectively.
Creating connection in the workplace starts with conversation. Yet most working people spend the better part of their waking hours at work, feeling disconnected from each other. To help people shift from “human doings” to “human beings,” they need a shared language of leadership. The Ken Blanchard Companies recommends six different kinds of conversation to help ensure alignment, frequent contact, and honest feedback. They are rooted in frequent One on Ones, Alignment Conversations, and Four Leadership Style Conversations for different developmental situations.
Backed by research, these business conversations are centered on Blanchard’s Situational Leadership® II (SLII®) developmental model. The abbreviations D1, D2, D3, and D4 are used to describe an individual’s development level with a new task or goal. The goal for the leader is to help the individual move from novice to expert as quickly as possible, by being able to diagnose his or her development level and then use the appropriate leadership style—described by S1, S2, S3, and S4—that matches the individual’s needs.
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- Executive Education: Situational Leaders (businessleadershipmanagement.wordpress.com)