Companies across industries realize information and communication technologies (ICT) play a critical role in increasing productivity and engaging customers.  In fact, more than 70 percent of companies surveyed by Frost & Sullivan are implementing at least one mobile worker application in an effort to meet business goals.  Frost & Sullivan finds leading firms in the ICT space are realizing the crucial need of impacting end-users, who are key audiences, whether in the enterprise or consumer setting. “When speaking to major players in the IT space, we find their current shortfall is impact on key end-user markets,” said Frost & Sullivan … Continue reading CIO Must Understand IT’s Changing Role as a Tool for Growth